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Unique Philosophy Spacer
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Services

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Spacer Spacer Assist clients in reducing cost and increase efficiency of operations through standardisation and centralisation Spacer Spacer
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Tools and Templates Available
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Standardise operations - policies, processes, organisation and Technology (Applications, Infrastructure). Define overall scope, Benchmark operations, define, agree and implement 'best practice' standard operations. Functional Areas - all support functions - IT, Finance, HR, Procurement, Business Support.

Centralise and/or re-locate operations in a Shared Service Centre (SSC) - Define overall scope, Benchmark operations, Define blueprint for SSC (based on SAP or other ERP), Select location, Define transition organisation and approach, Streamline processes, Implement SSC, Define and implement service organisation and SLA framework. Functional Areas - IT, Finance, HR, Business Support
 
Spacer Spacer Spacer Process Benchmarking, SSC Blueprinting, Business Case Development, Transition plan Definition, SLA Definition, Shared Services charge-out rate model, Location Feasibility - Criteria, Site Visit, Scoring and Reporting Spacer Spacer
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Spacer Spacer Assist clients in project management to ensure effective and efficient change projects / programmes Spacer Spacer
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PMO Setup - Define and implement Programme Managent Office as support for large scale change project - programmes.

Portfolio Management – Manage resources across a portfolio of change projects to balance quick wins with long term objectives.
 
Spacer Spacer Spacer EuroWorXs has developed a ready to use PMO framework - allowing quick setup and focus on value-add rather than administration Spacer Spacer
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Spacer Spacer Assist clients in reducing cost of operations through outsourcing Spacer Spacer
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Spacer Spacer BPO Feasibility - Identify good candidate operations - based on a business case. Guide clients in decision making process on 'make' or 'buy‘

Vendor Selection - Select a location, a vendor. Facilitate vendor visit. Define selection criteria - facilitate tendering process, support negotiation.

Operational vendor management - Define and setup governance structure, SLA, Change Management processes, Channel & Risk Management.

Practical transition Management - Document existing process / IT / processes as input to transition, Definition and execution of training material in order to facilitate hand-over. Monitor hand-over.
Spacer Spacer Spacer Process Benchmarking, 'Make' or 'Buy' selection, Business Case development


Vendor Selection - Criteria, Site Visit, Scoring and Reporting


SLA definition, change management and governance models


Transition approach, Documentation kit, Training kit


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